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puffy problem
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by danny37 on December 24, 2009
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ok,just picked up a brand spankin new puff adder today that i got fron "aa reptiles",found them on kingsnake. anyway its a sub-adult female,when i unboxed her i noticed something wrong with her mouth right away, there is no way they could have over looked it when they boxed her up.looks like swelling of the mouth on the lower right jaw, with a little protrusion of mouth tissue.mouth rot?i have pics i can send along to anyone yhat has seen this and replies to my post. Thanks, Danny
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RE: puffy problem
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by pictigaster1 on December 24, 2009
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Danny they need to replace the snake shipping and all at there cost.This is not your fault.Or they should pay all vet bills and replace the snake at there cost shipping and all.Or you should keep the snake for free and get a full refund.They need to fix this quick that is bull crap
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RE: puffy problem
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by danny37 on December 24, 2009
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yeah,any idea what the problem could be?i am trying to get ahold of the guy there now,being xmas eve i dont know if i will get an answer on the phone, i sent him a few pics of the snake. i will see what i can work out with him.
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RE: puffy problem
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by Phobos on December 24, 2009
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Archie's correct. It doesn't matter what the problem is, THEY need to fix the problem, not you. No way of telling what the nature of the problem is on the web. It's not worth the potiental cost and or bite, fooling around in it's mouth.
Keep us posted about AA
Al
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RE: puffy problem
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by danny37 on December 24, 2009
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yeah, i plan on taking this up with "aa reptiles", but i would still like to do what i can for the snake while i have her. i dosed a rat pup with antibiotics,gonna see if maybe she will take it.
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RE: puffy problem
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by pictigaster1 on December 24, 2009
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Puffys have big fangs Al is right.The medical on a snake is only sure by a vet.Advice is moot with out seeing the snake and haveing all the correct tests done.Have them replace the snake it is the proper course of action.
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RE: puffy problem
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by danny37 on December 24, 2009
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should have stuck with "victory reptiles" had a great experience dealing with them,i guess thats what you get when you dont really get to inspect the animal before purchase. i have sent them an e-mail, and left a phone message,probibly will have to wait till the holiday weekend is over before i hear back.
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